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Casiku Casino Terms and Conditions

Welcome to Casiku Casino. These Terms and Conditions govern your use of our website and services available at casiku.com. By registering an account and using our platform, you agree to be bound by the rules set out in this document. We encourage you to read these terms carefully before accessing any of our games or promotions. If you have questions, our support team is available 24/7 via live chat or by email at support@casiku.com.

1. About Us and Licensing

At Casiku, we operate under the ownership of White Hat Gaming Limited, a company registered under Maltese law, registration number C73232, located at 85 St John Street, Valletta VLT1165, Malta. Our group company, White Hat (Holdings) Limited, registered in Gibraltar under number 109784, may handle marketing, systems development, certain payment processing, and customer services on our behalf.

We hold the following licences to offer online gambling services:

  • UK Gambling Commission licence number 52894, covering customers in Great Britain
  • Malta Gaming Authority licence MGA/B2C/370/2017, issued 01 August 2018, covering all other eligible customers

Our Casiku Casino platform was established in 2024 and operates primarily in English, with support for French, Finnish, and Spanish. We proudly serve players in the United Kingdom, Ireland, Finland, Canada, and New Zealand, among other eligible markets.

2. Eligibility and Account Registration

2.1 Who Can Register

To use our services at Casiku Casino, you must meet the following criteria:

  • You must be at least 18 years of age
  • You must be a resident of a country we accept — players from restricted territories may not register
  • You must not be excluded from gambling under any self-exclusion scheme
  • You must register using accurate, truthful personal information
  • You are permitted to hold only one account with us — duplicate accounts will be closed

2.2 Restricted Countries

We do not permit players from a significant number of jurisdictions, including but not limited to the United States, Australia, Germany, France, Spain, Russia, China, India, and many others. A full list of restricted countries is available on our website. Attempting to access our Casiku Casino platform from a restricted territory — including through VPNs or proxies — is strictly prohibited and may result in account closure and forfeiture of funds.

2.3 Verification

We are required by law to verify your identity before processing withdrawals or at any point we deem necessary. We may request government-issued ID, proof of address, and proof of payment method. No withdrawal is processed until verification checks are fully complete.

3. Currency and Deposits

At Casiku Casino, we currently operate in British Pounds (GBP). Players in Great Britain must register and play in GBP. Currency arbitrage is strictly prohibited, and any gains resulting from it will be forfeited. We offer a range of deposit methods including Visa, Mastercard, Apple Pay, Trustly, PaySafeCard, Neteller, and Skrill. Our minimum deposit to claim the welcome offer is £20, and our minimum deposit to earn loyalty points is £10.

4. Withdrawals and Payment Processing

We process all withdrawals back to the same payment method used for the original deposit. Please note that PaysafeCard is available for deposits only and cannot be used for withdrawals. Our withdrawal methods include Apple Pay, Visa, Mastercard, Trustly, Neteller, and Skrill.

Key withdrawal conditions at our Casiku online casino include:

  • Minimum withdrawal: £10 or £20 from cash funds, depending on method
  • Balances below the minimum may be withdrawn in full by contacting Customer Support
  • Maximum payout per bet or spin: £250,000, excluding progressive jackpots
  • Progressive jackpots exceeding £250,000 may take up to 30 days to be paid in full
  • Pending processing time: 1–2 business days before approval
  • Once approved, funds are processed immediately and may take up to 3 business days to reach your account depending on your chosen method
  • Pooled jackpots held in other currencies may result in a lower sterling amount after exchange

5. Bonuses and Promotions

5.1 Welcome Offer

At Casiku, we offer new players 50 wager-free spins on Big Bass Splash as a welcome bonus. To claim this offer, you must opt in by selecting it in the cashier at the time of your first deposit of at least £20, and then place £50 in total cash bets on slots by 23:59 GMT on the same day. Spins are credited automatically and expire 72 hours after being awarded. Winnings from spins are credited as cash, are immediately withdrawable, and are capped at £50. This offer is available to new players aged 18 or over, resident in Great Britain, fully verified, with no other active bonus. Affordability checks apply.

5.2 Ongoing Promotions

Our Casiku Casino bonuses include a range of regular promotions for existing players:

  • Turbo Spin Tuesdays: 20 wager-free spins on Rise of Olympus 100 for a cash deposit of at least £20 on Tuesdays. Winnings capped at £50, credited as cash.
  • Bonus Back Bonanza: 10% cashback on real-money losses up to £50, credited each Wednesday. Losses counted from 00:01 GMT Wednesday to 23:59 GMT Tuesday. Bonus funds carry 10x wagering and must be used within 72 hours.
  • Saturday Reload Boost: 25% deposit match up to £25 on Saturdays with a minimum deposit of £20. Bonus funds valid for 7 days, 10x wagering, maximum withdrawable cash is 10x the bonus amount.
  • £500 Casiku Loyalty Raffle: No deposit required. Earn raffle tickets through loyalty points (1 ticket per 100 points), maximum 5 tickets per week. Each Sunday, 15 randomly drawn winners share £500 in cash, up to £100 each, credited immediately and withdrawable the same day.

5.3 General Bonus Rules

We reserve the right to modify, suspend, or withdraw any promotion at any time. Bonuses are subject to their specific terms and cannot be combined unless expressly stated. Bonus abuse, including the use of casiku coupon code promotions in bad faith, will result in forfeiture of winnings and potential account closure.

6. Loyalty Programme

Our Casiku Casino loyalty programme rewards players with points for both deposits and gameplay. Here is how it works:

  • 500 bonus points are awarded on your first deposit
  • 1 point is earned per £1 on every subsequent deposit of £10 or more
  • Bet points: 1 point per £5 on slots; 1 point per £40 on video poker, roulette, and card games; 1 point per £10 on all other games
  • Points are redeemed at a rate of £5 per 1,000 points; minimum redemption is 1,000 points; maximum is 10,000 points or £50 per day
  • Redeemed points convert to bonus funds carrying 10x wagering, expiring after 3 days
  • Points are reset to zero after 30 days of account inactivity

7. Game Library and Providers

At Casiku, we offer over 3,000 games across multiple categories including slots, live casino, Megaways, Slingo, jackpots, and scratchcards. Our Casiku slots library features titles from 116 game providers, including Evolution Gaming, Big Time Gaming, Blueprint Gaming, ELK Studios, Pragmatic Play, AvatarUX, and many more. Our live casino section includes roulette, blackjack, baccarat, and live game shows, powered by providers such as Evolution Gaming, Pragmatic, Ezugi, Authentic Gaming, and Stakelogic.

Please note: Players from Azerbaijan, Japan, Malaysia, and Qatar are not eligible to participate in progressive jackpot games.

8. Responsible Gambling

We are fully committed to promoting safe and responsible gambling at Casiku Casino. We provide tools to help you manage your play, including deposit limits, session limits, reality checks, and self-exclusion options. If you feel your gambling is becoming a problem, we urge you to contact our support team immediately or reach out to independent support organisations. Our platform is not intended for use by minors, and we take all necessary measures to prevent underage gambling.

9. Account Suspension and Termination

We reserve the right to suspend or close your account at our discretion if we suspect fraudulent activity, breach of these terms, bonus abuse, or any conduct that undermines the integrity of our platform. In such cases, we may withhold any funds pending investigation. You may also close your account at any time by contacting our support team.

10. Limitation of Liability

We provide our services on an "as available" basis and do not guarantee uninterrupted access. We are not liable for losses arising from technical failures, third-party payment delays, or circumstances beyond our reasonable control. Our total liability to you shall not exceed the amount of funds held in your account at the time of any dispute.

11. Governing Law and Disputes

These terms are governed by the laws of Malta, except where our UK Gambling Commission licence applies, in which case UK law governs your relationship with us. Any disputes should first be directed to our customer support team at support@casiku.com. If we are unable to resolve a complaint to your satisfaction, you may escalate it to the relevant regulatory authority based on your jurisdiction.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. We will notify you of material changes through our website or via email. Continued use of our Casiku Casino services after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly to stay informed.

If you have any questions regarding these terms, please contact us at support@casiku.com or via our 24/7 live chat. Our team is happy to assist in English, French, Finnish, and Spanish.

Content updated: July 21, 2026